Contact Us
By Mail
Territorial Savings
P.O. Box 1481
Honolulu, HI 96806
By Phone
Oahu 808-946-1400
Toll – Free 1-800-951-8418
Hours: 8:00 AM – 4:30 PM Hawaii Time
By Website (Secured Forms)
By Phone Banking
Toll – Free 1-800-951-8418
24/7 VISA Debit Card or ATM Card Assistance
Change/Select PIN or Activate Card
Report Card Lost /Stolen or Assistance with Visa Debit Card (e.g. report unauthorized use, merchant issues, travel notification)
1-800-951-8418 , select option 3 for “For Visa Debit Card or ATM Card Assistance”
uChoose Rewards Customer Service
Hours:
Monday – Friday: 8:00 AM – 8:00 PM Eastern Time
Saturday: 9:00 AM – 5:00 PM Eastern Time
Sunday: Closed
IMPORTANT ANNOUNCEMENT: Effective June 30, 2026, we are no longer accepting new registrations for the uChoose Rewards program. Registered customers may continue to log into the uChoose Rewards website using the link below to view point balances and redeem earned points.
If you have questions, please contact any Territorial Savings branch or call Territorial Savings at 808-946- 1400.
Elan Credit Cards Cardmember Services or to Report Lost/Stolen Credit Card
Consumer Credit Cards 1-800-558-3424
Business Credit Cards 1-866-552-8855
Assistance With Opening a Deposit Account Online
Call: 1-800-951-8418, option 4
