Online and Mobile Banking Updates
System Maintenance Schedule: Maintenance is performed on Sundays between 6:00 PM – midnight (Hawaii Time). Online and Mobile Banking may be intermittently unavailable during this time. As an alternative, call TSB Phone Banking at 1-800-951-8418 for account and transaction information or to schedule a funds transfer.
Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.
| 05/08/2023: New Security Feature Coming in June
In June, Online and Mobile Banking will be enhanced with an identity verification feature to help guard your personal information and online financial activity.
When the service is available, you will be asked to register when you login to Online or Mobile Banking. Just follow the instructions on the screen - it’s fast and easy!
The first time you login after you register for the service, you will be sent a one-time password to complete the authentication process. Thereafter, a one-time passcode will only be required when additional authentication is required.
If you have any questions or need assistance, please call our Electronic Banking Services team at (808) 946-1400 or send us a Secured Contact Us Form.
|10/19/2022: Mobile Banking App - New Mobile Deposit Enhancements
Depositing a check to your TSB account, just got more convenient:
Now available for personal and business checking and savings accounts.
The mobile deposit screen will display your available deposit limit before you make the deposit.
|4/6/2022: Zelle® does not report transactions made on the Zelle Network® to the IRS.
Zelle® does not report any transactions made on the Zelle Network® to the IRS, even if the total is more than $600. The law requiring certain payment networks to provide forms 1099K for information reporting does not apply to the Zelle Network®. If payments you receive on the Zelle Network® are taxable, it is your responsibility to report them to the IRS. If you have any questions about your tax obligations, please consult with a tax professional.