Online and Mobile Banking Updates
System Maintenance Schedule: Maintenance is performed on Sundays between 6:00 PM – midnight (Hawaii Time). Online and Mobile Banking may be intermittently unavailable during this time. As an alternative, call TSB Phone Banking at 1-800-951-8418 for account and transaction information or to schedule a funds transfer.
Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.
|9/6/2022: System maintenance will be performed on Saturday, September 10, from 10pm to 12am Hawaii Time. Zelle® and Bill Pay services may be intermittently unavailable. We apologize for the inconvenience.|
|4/6/2022: Zelle® does not report transactions made on the Zelle Network® to the IRS.
Zelle® does not report any transactions made on the Zelle Network® to the IRS, even if the total is more than $600. The law requiring certain payment networks to provide forms 1099K for information reporting does not apply to the Zelle Network®. If payments you receive on the Zelle Network® are taxable, it is your responsibility to report them to the IRS. If you have any questions about your tax obligations, please consult with a tax professional.
|03/18/2022: Mobile Banking App – More Card Management Enhancements Coming March 24, 2022
Important: To access the new features, starting March 24, download the latest TSB Mobile Banking App and click on My cards.
Current My card users (updated 3/24/2022): Alerts or Controls set up before 3/24/2022 were automatically carried over to the enhanced service. If you did not have any transaction Alerts set up, you will begin receiving Alerts for all Card transactions. If you prefer, you can change your Alert settings to No Transaction Alerts or Alerts for Selected Transactions. Please click on My card to re-activate Alerts.
|2/10/2022: Zelle Services System Maintenance on Sunday, 2/13/2022 from 7pm - 11pm. During this time, Zelle services may be intermittently available.|