Online and Mobile Banking Updates

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System Maintenance Schedule: Maintenance is performed on Wednesdays and Sundays between 6:00 PM – 12:00 AM Hawaii Time. Online Banking may be unavailable intermittently during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding.

Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.

Enhancements
1/08/2021: NEW - Bill Payment Monthly Fees and Per Payment Fee Waived

Starting February 2021, registered bill pay customers will not be charged the $5.95/monthly fee and/or the $.50 per payment fee.

• In February, you will not be charged these fees for bill payment services.
• Special services fees still apply. Such as expedited payment fees and stop payment fees.
1/06/2021: Mobile Banking Check Deposit Tips

• Checks must be payable to the person depositing the check.
• The back of checks must be endorsed with your signature and “TSB Mobile Deposit Only”.
• Deposit up to $5,000 per checking account, per business day. Deposit up to $10,000 per checking account, in a rolling 30 calendar day period.
5/19/2020: tsbhawaii.bank Coming Soon

On Sunday, June 7, Territorial Savings Bank will change its domain name from territorialsavings.net to tsbhawaii.bank to provide you an even more secure online banking experience. All .BANK domains are required to meet robust security technologies and practices, and only verified members of the banking industry can register a .BANK domain. Going forward, you should authenticate our website by looking for the “.BANK” (rather than .net) at the end of our URL.

While website redirection will remain in place for the foreseeable future, you should take a moment after our launch to update your bookmark(s) to our site in your address book.
4/06/20: Mobile Check Deposit Limits Increased from $2,500 to $5,000

Deposit up to $5,000 per checking account, per business day. Deposit up to $10,000 per checking account, in a rolling 30 calendar day period. This service is available for Mobile Banking App customers.
Learn More

If you have any questions, please feel free to call TSB Electronic Banking at 808-946-1400.
12/19/19: Bill Pay Service – Safari Browser Version 13.3
Users attempting to access online bill pay via the Safari browser, version 13.3 will receive a screen message advising cookies must be enabled. Users are encouraged to access the application using another browser until this issue is resolved.

We are currently working to resolve this incident as quickly as possible. We apologize for this inconvenience and appreciate your understanding as we work to resolve this issue.
7/29/2019: Mobile Banking App Hardware and Browser Updates and Online Banking Browser Updates