Business Online Banking Updates
System Maintenance Schedule: Maintenance is performed on Wednesdays and Sundays between 6:00 PM – 12:00 AM Hawaii Time. Online Banking may be unavailable during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding.
User Guides and Videos are available in the Video Education Center.
|5/19/2020: tsbhawaii.bank Coming Soon
On Sunday, June 7, Territorial Savings Bank will change its domain name from territorialsavings.net to tsbhawaii.bank to provide you an even more secure online banking experience. All .BANK domains are required to meet robust security technologies and practices, and only verified members of the banking industry can register a .BANK domain. Going forward, you should authenticate our website by looking for the “.BANK” (rather than .net) at the end of our URL.
While website redirection will remain in place for the foreseeable future, you should take a moment after our launch to update your bookmark(s) to our site in your address book.
|12/19/19: Bill Pay Service – Safari Browser Version 13.3
Users attempting to access online bill pay via the Safari browser, version 13.3 will receive a screen message advising cookies must be enabled. Users are encouraged to access the application using another browser until this issue is resolved.
We are currently working to resolve this incident as quickly as possible. We apologize for this inconvenience and appreciate your understanding as we work to resolve this issue.
|9/12/2019: Business Online Banking is getting a fresh new look on Wednesday, 9/18/2019.
Redesigned to be easier to use and more intuitive.
|7/29/2019: Browser Updates and Online Banking Browser Updates|
|6/24/2019: Account Transaction View
The imaged copies of checks deposited at a branch are currently not displaying properly and temporarily removed for viewing until corrected.
When you click on the deposit link, you will see an imaged copy of the deposit slip.
We apologize for the inconvenience and can assist you at any branch.
|3/8/2019: Quickbooks Upload Update
Quickbooks has updated their software so that only customers using Quickbooks online for Small Business (Simple Start, Essentials, and Plus versions) can upload a CSV file. For more information, go to: https://search2.quickbooks.com/get-quickbooks/#/
| 10/1/2018: Real-time Alerts Coming on Tuesday, October 9, 2018
On Tuesday, October 9, 2018, the alerts feature in Business Online Banking will be replaced with a new alert service that has more alert options, easier to use, with alerts delivered to you in real-time. The new alert service will also be available for Mobile Banking customers.
To provide you with this new service, existing alerts you may have scheduled will be cancelled on Tuesday, October 9. The last alert you will receive from the current alert service will be on October 9 at 10 am HST. We apologize for the inconvenience and hope you’ll try out the new and improved alert service.