Identity Protection

At Territorial Savings Bank, protecting the privacy and security of our customer’s financial information is top priority.
We restrict access to information about you to those employees who need to know that information –  to service  you or to conduct our business. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information.

How to Protect Your Personal Information

You can help protect your personal information by following these suggestions:

• Safeguard your personal information. Shred or tear up all of your receipts, financial and credit card statements before disposing of them.
• Protect your account numbers, plastic cards (ATM, check and credit cards) and passwords. Do not keep your PIN with your cards or write them on the cards.
• Never give your Social Security number, bank account or credit card information over the phone unless you initiate the call.
• Retrieve your mail promptly. Thieves may use the personal information contained in your mail to steal your identity.
• Don’t print your Social Security number on your checks.
• Review your account statements carefully to ensure all transactions are authorized.
• Review your credit report periodically to ensure that accounts opened in your name are authorized.

If  You Become a Victim of Identity Theft

• Notify Territorial Savings Bank.
• Contact the credit bureau fraud departments.
• Contact all of the creditors involved.
• Report the theft to the Federal Trade Commission.
• File a police report.
• Keep a record of your contacts.

Identity Theft Contact Information

At Territorial Savings Bank, protecting the privacy  and security of our customer’s financial information is a top priority.